Terms of service

Cool Rush Air FL LLC d/b/a Cool Rush Air FL is a Florida heating and air conditioning contractor based in Marion County, Florida, Florida license 59821. You can verify a Florida contractor license at myfloridalicense.com. We serve Marion County and the surrounding communities listed on our service areas page, and may decline work outside them.

A request made through this website, a Facebook or Instagram lead form, a Google ad, a phone call or a text is a request for service, not a confirmed appointment. An appointment exists once we confirm a date and arrival window with you. We make reasonable efforts to arrive within that window, but emergencies, weather and conditions outside our control can cause delays; we will tell you as soon as we know. Please tell us at least 24 hours ahead if you need to reschedule.

• A diagnostic or service-call fee applies to repair visits and covers the trip and the diagnosis. We tell you the fee before we come out.
• Repair and installation work is quoted before it begins and needs your approval — in person, in writing, or by signing the estimate electronically. An electronic signature is as binding as one on paper.
• Estimates are valid for the period shown on them and are based on the conditions we could see. If we find hidden conditions once work is under way — damaged ductwork, wiring or code violations, inaccessible equipment — we stop and re-quote rather than proceeding without your approval.
• Where the work needs a permit or inspection from Marion County or your city, we obtain it and the permit fee is shown on your estimate.

Payment is due when the work is completed unless your estimate or invoice says otherwise. The payment methods we accept are listed on your invoice. Larger installations may require a deposit, which will be stated on the estimate. A returned check is subject to the service charge allowed by section 68.065, Florida Statutes. If we have to take legal action to collect, or you to enforce these terms, the prevailing party may recover reasonable attorney's fees and costs.

Florida law requires the following notices in contracts for improvements to residential property over $2,500. They apply to that work and are repeated here for reference.

If a sale is made at your home and Florida's home solicitation sale law (sections 501.021–501.055, Florida Statutes) applies to it, you may cancel it without penalty until midnight of the third business day after you sign, as explained in the written notice we give you at the time of sale.

• Our workmanship is warranted for the period stated on your invoice or estimate.
• Equipment and parts carry the manufacturer's warranty. Many manufacturers require the equipment to be registered within a set time (often 60 to 90 days) to get the full warranty; we will register new systems we install, or help you do it.
• Warranties do not cover damage from misuse, neglect, lack of the maintenance the manufacturer requires, clogged filters or drains, power surges, lightning, flooding, hurricanes or other storms, pests, or work done by anyone else.
• Any implied warranty, including merchantability or fitness for a particular purpose, is limited to the length of our written warranty, to the extent the law allows.

You agree to give our technicians safe access to the equipment and to keep pets secured. We may decline or pause work where conditions are unsafe — live electrical hazards, structural problems, pests, mold or other biological hazards, or suspected asbestos — and will explain why. We do not perform mold or asbestos remediation. Refrigerant is handled and recovered by EPA-certified technicians as federal law requires.

• By giving us your phone number or email — on our website, a Facebook or Instagram lead form, a Google ad, or by phone — you agree that we may contact you about your request, appointments and account by call, text or email, including through automated systems.
• Marketing texts and emails are sent only if you separately opt in, and agreeing to them is never a condition of buying anything. Message frequency varies; message and data rates may apply. Reply STOP to stop texts or HELP for help.
• Calls to and from us may be recorded for quality and training, and some calls are answered by an AI phone assistant. We tell you this at the start of the call; by staying on the line you consent to the recording.

We advertise on Google and on Meta's platforms (Facebook and Instagram). If you submit one of our lead forms on Facebook or Instagram, Meta sends us the answers you give so we can contact you. If you reach this site from a Google ad, Google may share an ad click identifier with us so we can tell which ads work. Your use of those platforms is governed by their own terms — the Meta Terms of Service and the Google Terms of Service.

We also rely on service providers to run our business, including Twilio (phone calls and text messages), OpenAI (our AI phone assistant), Google Analytics (website statistics), Cloudflare (website security and spam protection) and our email provider. What each one receives and how to opt out is explained in our privacy policy. We are not responsible for the content or practices of third-party websites we link to.

The price, included visits, renewal and cancellation terms of a maintenance plan are shown when you enroll and on your plan record in your account. We remind you before a plan renews.

You are responsible for keeping your account password confidential and for activity under your account; tell us straight away if you think it has been compromised. Don't misuse the site — no automated scraping, false requests, or attempts to break its security. Prices, offers and availability shown on the site can change and are confirmed only on your estimate.

To the fullest extent Florida law allows, our liability for any claim arising from a service is limited to the amount you paid for that service, and we are not liable for indirect or consequential losses such as lost income or the cost of temporary accommodation. This does not limit liability for personal injury, gross negligence or intentional misconduct, or any liability the law does not allow us to limit.

If something goes wrong, contact us first — most problems are fixed quickly with a phone call. These terms are governed by the laws of the State of Florida. Any lawsuit about our services or these terms must be brought in the state courts located in Marion County, Florida, including the small claims division of the Marion County Court, and you and we agree to that venue.

We may update these terms. The version in force is the one published here when you book; the date at the top shows the latest change.

Cool Rush Air FL LLC
2480 SE 58th Ave Ocala, FL 34480
Ocala, FL 34480
Florida license 59821
[email protected]
+1 (352) 414-8576